{"id":11,"date":"2026-05-10T17:51:29","date_gmt":"2026-05-10T09:51:29","guid":{"rendered":"http:\/\/47.79.20.232\/?page_id=11"},"modified":"2026-05-13T23:17:48","modified_gmt":"2026-05-13T15:17:48","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/aimeibaibian.com\/zh\/refund_returns\/","title":{"rendered":"\u9000\u8d27\u548c\u9000\u6b3e\u653f\u7b56"},"content":{"rendered":"\n

Last updated: <\/strong>2026\/05\/10<\/p>\n\n\n\n

This Refund & Return Policy applies to all purchases made through our website operated by Yiwu Baibian Auto Parts Co., Ltd.<\/strong> and Zhuji Lianyizhuang Home Furnishing Co., Ltd.<\/strong> (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d). It covers retail orders, wholesale orders, and bulk orders. By placing an order with us, you agree to the terms outlined in this policy.<\/p>\n\n\n\n

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1. Retail Orders (Individual \/ Small Quantity)<\/h2>\n\n\n\n

Eligibility for Returns<\/h3>\n\n\n\n
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  • Return Period<\/strong>: You may return eligible items within 30 days<\/strong> of the delivery date.<\/li>\n\n\n\n
  • Condition Requirements<\/strong>: Items must be unused, in their original packaging, and in resalable condition. Custom-made or personalized products are not eligible for return unless defective.<\/li>\n<\/ul>\n\n\n\n

    Return Process<\/h3>\n\n\n\n
      \n
    1. Contact our customer service to request a return authorization within the 30-day window.<\/li>\n\n\n\n
    2. Ship the item back to the address provided, using a trackable shipping method.<\/li>\n\n\n\n
    3. Once we receive and inspect the item, we will process your refund or exchange.<\/li>\n<\/ol>\n\n\n\n

      Refunds<\/h3>\n\n\n\n
        \n
      • Refunds will be issued to your original payment method within 7\u201314 business days<\/strong> after inspection.<\/li>\n\n\n\n
      • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item, defective product).<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        2. Wholesale & Bulk Orders (Minimum Order \/ Large Quantity)<\/h2>\n\n\n\n

        Wholesale and bulk orders have specific terms due to volume, customization, and inventory planning.<\/p>\n\n\n\n

        Eligibility for Returns<\/h3>\n\n\n\n
          \n
        • Standard Wholesale Orders<\/strong>: Returns are only accepted if the items are defective, damaged, or incorrect upon delivery. Claims must be made within 7 days<\/strong> of delivery.<\/li>\n\n\n\n
        • Custom\/Bulk Orders<\/strong>: Customized, made-to-order, or bulk orders (including OEM\/ODM products) are non-returnable and non-refundable<\/strong> unless the product is defective or does not meet the agreed specifications.<\/li>\n<\/ul>\n\n\n\n

          Claims Process for Wholesale Orders<\/h3>\n\n\n\n
            \n
          1. Notify us immediately upon receiving defective, damaged, or incorrect goods.<\/li>\n\n\n\n
          2. Provide clear photos or videos of the issue, including packaging and shipping labels.<\/li>\n\n\n\n
          3. We will review the claim and, if approved, offer one of the following solutions:\n
              \n
            • Full or partial refund<\/li>\n\n\n\n
            • Replacement of defective items<\/li>\n\n\n\n
            • Credit towards future orders<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n

              Bulk Order Exchanges<\/h3>\n\n\n\n

              Exchanges for bulk orders are subject to availability and may require additional lead time. We are not responsible for exchange shipping costs unless the error is ours.<\/p>\n\n\n\n

              \n\n\n\n

              3. Defective or Damaged Products<\/h2>\n\n\n\n

              If you receive a defective or damaged product:<\/p>\n\n\n\n

                \n
              1. Notify us within 7 days<\/strong> of delivery with supporting evidence (photos\/videos).<\/li>\n\n\n\n
              2. We will verify the issue and determine the appropriate resolution (refund, replacement, or repair).<\/li>\n\n\n\n
              3. For orders shipped internationally, please note that import\/export regulations may affect replacement options.<\/li>\n<\/ol>\n\n\n\n
                \n\n\n\n

                4. Non-Returnable Items<\/h2>\n\n\n\n

                The following items are not eligible for return or refund:<\/p>\n\n\n\n

                  \n
                • Customized, personalized, or made-to-order products<\/li>\n\n\n\n
                • Clearance or sale items<\/li>\n\n\n\n
                • Items damaged due to misuse, improper installation, or accidents<\/li>\n\n\n\n
                • Products showing signs of wear or use beyond initial inspection<\/li>\n<\/ul>\n\n\n\n
                  \n\n\n\n

                  5. Shipping Costs<\/h2>\n\n\n\n
                    \n
                  • Returns due to our error<\/strong>: We will cover the return shipping cost.<\/li>\n\n\n\n
                  • Returns due to customer request<\/strong>: You are responsible for all return shipping costs.<\/li>\n\n\n\n
                  • Bulk order return shipping may be subject to additional fees, which will be discussed on a case-by-case basis.<\/li>\n<\/ul>\n\n\n\n
                    \n\n\n\n

                    6. How to Contact Us<\/h2>\n\n\n\n

                    To initiate a return, request a refund, or file a claim, please contact our customer service team:<\/p>\n\n\n\n

                    Email<\/strong>: sales@aimeibaibian.com<\/p>\n\n\n